How can we help?

Check your spam or promotions folder, then make sure the email address is correct. The code is sent from no-reply@muqabla.id and is valid for 5 minutes. The resend button becomes active after 60 seconds. If you see a too-many-attempts message, code requests are temporarily limited for security: wait about an hour, then try again.

Allow location access for Muqabla in your browser settings, then reload the page. If it still fails or location is denied, fill in your address in your profile: schedules will use the region from that address. Location is only supported for Indonesia, and GPS needs a secure connection (https).

The qibla direction needs your location. Once location is allowed, the page shows the direction and its angle. If your device has no compass, the page offers manual instructions per province through the “Manual method” button.

That's normal. Many mosques call the adhan a few minutes after the official Kemenag schedule. You can shift each prayer time so the app follows the time you hear — or copy it straight from a mosque you follow.

Both use the region from your address. As long as no address is set, Personal Prayer Times can't find any region and Imsakiyah stays empty — the data isn't lost.

The two most common causes: notification permission was denied at the browser level — which can only be undone in your browser settings, not from the app — or the channel (email, Telegram) isn't connected and verified yet.

The Rukyat method (Government, NU) and the Hisab method (KHGT, Muhammadiyah) can differ by one day because they set the start of the month differently. Choose the method your mosque uses and the calendar will follow it.

Self-service mosque registration isn't open yet. Write to us through the Contact page with the mosque's name and address and we'll note it for inclusion.

Your email can't be changed from the Profile page because it's used to sign in — both are managed separately under Security, along with your password and two-step verification.